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OSmart

OSmart

Smart Solutions for Every Connection

India's premier water tank manufacturer and service provider. With over 25 years of excellence, we deliver innovative water storage solutions with comprehensive warranty management and professional service.

Est. 1998

About Orient Tanks

Your trusted partner in water storage solutions since 1998

25+ Years of Excellence

Leading manufacturer with decades of experience in water tank technology

State-of-the-Art Manufacturing

Advanced production facilities with quality control at every step

Nationwide Network

Extensive franchise network covering all major cities and towns

Quality Assurance

ISO certified products with comprehensive warranty coverage

1M+

Tanks Installed

500+

Trading Partners

98%

Customer Satisfaction

24/7

Service Support

Industry Leader
Powerful Features

Application Features & Capabilities

Comprehensive digital platform designed to streamline every aspect of water tank management

Warranty Management

Complete warranty lifecycle management with QR code tracking, automated notifications, claim processing, and customer support integration.

  • QR Code Warranty Cards
  • Automated Expiry Alerts
  • Digital Claim Processing
  • Warranty History Tracking

Service Job Management

End-to-end service request management with intelligent plumber assignment, real-time progress tracking, and quality assurance.

  • Smart Job Assignment
  • Real-time Status Updates
  • Photo Documentation
  • Quality Inspection Reports

Live Location Tracking

Real-time GPS tracking of service teams with interactive maps, route optimization, and location-based job assignment.

  • GPS Service Team Tracking
  • Interactive Map Interface
  • Route Optimization
  • Geofencing Alerts

Analytics & Reporting

Advanced analytics dashboard with performance metrics, trend analysis, and customizable reports for strategic decision-making.

  • Performance Dashboards
  • Custom Report Builder
  • Trend Analysis
  • KPI Monitoring

Reward Points System

Comprehensive loyalty program with point accumulation, redemption options, and gamified engagement for plumbers and customers.

  • Point Accumulation
  • Reward Redemption
  • Performance Bonuses
  • Loyalty Tiers

Support Ticket System

Integrated customer support with ticket management, priority handling, and automated escalation for urgent issues.

  • Ticket Creation & Tracking
  • Priority Classification
  • Automated Escalation
  • Resolution Time Tracking
Multi-Role Platform

Platform Access for Every Role

Tailored dashboards and features designed for different user types

Administrators

  • System-wide oversight
  • User management
  • Analytics & reporting
  • Configuration settings

Trading Partners

  • Territory management
  • Job assignment
  • Performance tracking
  • Customer management

Plumbers

  • Job acceptance
  • Progress updates
  • Point earning
  • Service history

Customers

  • Warranty tracking
  • Service requests
  • Support tickets
  • Account management

Trusted by Industry Leaders

Join thousands of satisfied customers who trust Orient Tanks for their water tank management needs

0
Active Users
0
Warranties Managed
0
Service Jobs
0
% Satisfaction